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Contact Us

Customer Care Team

Neora’s Customer Care Team is tasked with one simple mission: keeping you happy. We are here to help and, when we learn about an issue, our goal is to make it right. Please don’t hesitate to contact us!

Contact Information

Phone: 852 - 3998 5888

Support Hours: M-F 10:00 a.m. - 7:00 p.m. HKT

*Customer Service Information Desk and Will Call are closed at 7pm


Closed on Saturday, Sundays and Public Holidays

Email: support.hk@Neora.com

Support Website & FAQ: Neorasupport.com

Official WeChat Account: neorahk